Are you a seasoned technician with a passion for delivering top-notch technical support? Join our team as a Technical Service Engineer, where you’ll play a crucial role in ensuring customer satisfaction through expert fault finding and the timely delivery of accurate and safe solutions.

Key Responsibilities:

• Conducting advanced inspections, installations, and repairs independently, showcasing your expertise in mechanics, hydraulics, and electrics.
• Collaborating closely with customers, acting as a trusted advisor to provide tailored solutions.
• Employing a keen focus on energy efficiency, environmental impact, and maintenance costs during customer support activities.
• Analyzing product failures and reporting findings to relevant stakeholders.
• Proficiently operating testing equipment for independent diagnosis and troubleshooting.
• Supporting warranty investigations and contributing to the commissioning of new launch products.
• Developing and implementing routine work procedures in alignment with safety standards.

Requirements:

• Qualified technician with a solid background in mechanics, hydraulics, and electrics.
• Minimum of 5 years of hands-on experience with equipment, with at least 2 years in advanced troubleshooting.
• Extensive knowledge of heavy machinery environments and diverse equipment applications.
• Strong commitment to a safety-first culture.
• Customer service-focused mindset with a drive to achieve targets.
• Proactive, self-motivated, and initiative-driven individual.
• Excellent communication and interpersonal skills.